By Masha Tseveen.
“Choose a job you love, and you will never have to work a day in your life.” – Confucius
Kiran Ragireddy is a seasoned HR professional who began his career in recruitment and remains passionate about this career path. Over more than 9 years of experience in Asia-Pacific, Kiran has gained the knowledge essential to perform the role of a regional Talent Acquisition Lead for Asia-Pacific. His appreciation for the culture and norms of the region has allowed him to develop successful networks and to understand the market and HR best practices. Kiran demonstrates his analytical, relationship and networking abilities, as well as negotiation relationship, communication, conflict management, crisis management and influencing skills as part of his leadership role to lead a large and highly motivated group of IBM recruiters. Connect with him on LinkedIn.
1. Can you tell us about IBM China Global Delivery Center?
IBM China Global Delivery Center (GDC) operates in seven strategic locations, providing a broad range of services to clients around the globe. The locations include Shanghai, Beijing, Dalian, Shenzhen, Wuhan, Chengdu and Suzhou. Established in 1999, China GDC is headquartered in Shanghai and provides application development, modernization and implementation of services covering all the industries. In other words, the scope of services includes Global Business Services (GBS), Global Process Services (GPS) and Global Technology Services (GTS). Different functions and capabilities are integrated globally via focused service lines, service offerings and solutions across all industries. These are classified internally into sectors (Financial Services and Insurance, Communication, Industrial and Public and Distribution) and integrated service lines (AIS, AMS, BAO, SAP and ORACLE). Financial Services is the largest sector in China GD with thousands of practitioners delivering services to clients across the world (Bank of China, ICBC, HSBC, Suncorp, Nissay, AIA etc.);
Communications Sector supports clients from China, Hong Kong, Taiwan, Japan and worldwide with competitive capabilities; Industrial Sector continuously optimizes application development, maintenance and security management; Distribution and Public Sector offers Centers of Competence, multiplying China GDC’s values. IBM GDC provides three tiers of solutions to meet different levels of language development needs (face-to-face training; group classes and a plethora of e-learning modules). All practitioners are evaluated for language ability on a 1-5 scale (5 highest). Level 4 and above is required for direct client-facing roles. GD also has a capability and competence for multiple languages, including Japanese and Korean.
2. What type of opportunities exist in IBM China GDC?
GDC offers opportunities for practitioners and consultants interested in working in a global environment and gaining exposure to vast and varied technologies and business environments. Opportunities pan across GBS, GPS and GTS and provide a platform to work on emerging technologies focusing on Cloud, Analytics, Mobile and Social. GDC also provides a unique value add in terms of acquainting IBMers with language and cultural sensitivities, especially in Japanese.
3. What type of candidates do you look for?
We target candidates in two streams. 1) Graduate hires from universities, and 2) experienced lateral hires from the market. As mentioned above, preference is given to bilinguals with high proficiency levels in English and Japanese, with experience in application development delivery coverage, consulting and system integration, onshore and offshore delivery, multi-center governance, and to candidates that are PMP certified. A Bachelor’s degree from a reputed university in the computer science stream is the common prerequisite to be hired in GD.
4. Describe your recruitment process. How quickly will applicant be notified about application status?
Enclosed below is a snapshot of the lead times at different stages of hiring, beginning from resume sourcing and continuing through on-boarding.
5. How many rounds of interview should a candidate expect? Who makes the hiring decision?
In total, we have two rounds of interviews. The final hiring decision is made by the hiring manager, who considers interview results and the recruiter’s evaluation.
6. Do you consider candidates outside of China?
Yes, they are considered for multiple roles across the GDC.
7. Will there be formal training once hired?
There is a two-year comprehensive learning continuum called Succeeding@IBM which involves different training courses for new hires to complete. For graduate hires, there are defined programs to train them on technology and language abilities, before they are deployed to production.
8. What tips would you give to job applicants?
As a prospective candidate, spend time in understanding the role clearly before applying for an opportunity. Provide a clear and transparent record of your past experience. Be interactive and hungry in the interviews. We look forward to hearing from you!.