IBM Corporate Service Corps – Building Meaningful Experiences

By Gina Tesla.

IBM Corporate Services Corps (CSC) program gives IBM’ers the unique opportunity to develop their leadership skills, by going on a community-based assignment in an emerging market to help communities around the world solve critical problems.

The Corporate Service Corps (CSC) Program brings IBM consultants, services and talent to the world pro bono. The program helps global communities solve problems, IBMers receive leadership and development training and IBM develops new markets, building on its network of global leaders. As of 2016, 2,800 IBMers from 60 countries deployed to 37 countries and partnered with host organizations on over 1000 projects worth $70 million.

Gus in a chat with students at Kraboa CoalterFeb29SiteVisit

Every year IBMers travel around the world consulting for local communities on how to best address today’s most challenging issue on topics such as girl’s education, economic empowerment and access to clean drinking water. The IBMers on these trips build meaningful experiences and develop new skills, while providing host organizations all over the world with valuable pro bono support. IBMer Robyn de Burgh, with CIO Services at IBM, said of her CSC experience in India, “The goodwill generated in the local communities cannot be underestimated,” she said. “The experience working as part of a multinational team is invaluable. This was a transformative experience.” 96 percent of CSC IBM participants believe the program helped them increase their ability to effectively lead a global team and 94 percent believe the experience provides important and unique learning/development opportunities that match their career goals.
Nishant in a chat with Students
IBMers who have been with the company two years apply, the best performing individuals are selected for the CSC Program, and then they go through training and deploy on a four-week field assignment. IBMers are selected based on criteria such as performance ratings and participation in volunteer programs. Once selected, IBMers are placed on multi-cultural teams representing a wide variety of disciplines from consulting, research, finance, marketing, design, HR and more. Those teams then spend three months preparing for their assignments in a robust curriculum including education about the host country, project problem statements, and are allocated time for team building via teleconferences and social networks. CSC teams then travel for a month to partner on a project with host organizations such as educational institutions, government agencies and nongovernmental organizations. These projects vary from upgrading technology for a government agency to increasing international tourism, or working on a government funded poverty alleviation initiative to consulting on the best ways to improve public water quality.

Agne in chat with students

To-date, over 41M people would benefit from CSC projects if those projects were successfully implemented.


GINA L. TESLA is Director, Corporate Citizenship Initiatives at IBM you can find her on Twitter.

Take some time to read the experiences of some IBMers during their CSC assignment across the globe here..

To find out more about IBM’s Corporate Service Corps, visit IBM CSC website

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