In this edition of the IBM Early Professional Sellers blog series, Ingkar Zhunisbekova, a Junior Technical Sales professional from IBM Kazakhstan talks about the highlights of her journey with the IBM Early Professional Seller Program.
By Ingkar Zhunisbekova
You’ve been in the Early Professional Sellers (EPS) program for several months. What are the highlights of your new seller journey?
Highlights of my new seller journey are of course meetings with clients, because it is always interesting and challenging. One of the best memories is attending the IBM Global Sales School which helped me understand IBM’s approach, gained a lot of professional knowledge, meet experts in this field and new sellers like me.
What are the biggest challenges you’ve faced and how were you able to overcome them?
The biggest challenge is to handle the large amount of new information and continuous self-development. IBMers are always supportive and if they cannot help you, they will give you contacts of right people. I appreciate the friendly environment in which I am working. Being a Seller requires one to learn fast, and IBM provides a range of training offerings: self-study, virtual classes, learning labs and materials, all that helps me to manage my time.
In this new era of cognitive business and disruptive technology, how do you think you are making an impact in your role as an IBM sales professional?
Cognitive business and disruptive technology are transforming businesses of companies and the public sector worldwide. As an IBM sales professional I deliver the latest technology trends and connect local businesses with success stories IBM has across the globe. It is cool, because I also help Kazakhstani customers see the directions they can consider for investment or further development.
What do you enjoy most as an IBMer?
I like that IBM is the place with talented and dedicated people. I enjoy working in a global team, where time zone, language or cultural difference means nothing for people having the same goals and priorities. IBM also supports work and life balance and it is my pleasure to have it.
I love technologies and innovations IBM brings to the world. I believe I work in a company which has good impact on the society.
What are the qualities that graduates should have if they want to embark on a sales career?
To succeed in a sales career, candidates should be flexible, because you never know who your next client will be. You should speak in one language with them and be able to switch from one topic to another naturally. Sales persons usually have a lot of hobbies and subjects of interest, they also read the news, analyst reports and social media to be up to date.
I think an important attribute is having the passion and love to meet new people. A sales person should genuinely enjoy communicating with clients and serving them.
New graduates who want to become sellers should be open to learning new technologies and gaining professional skills. Ability to give and receive feedback is also valuable, because it helps you and people around you to improve and be more effective at work.
Ingkar currently works with the IBM Technical Sales team in IBM Kazakhstan. Prior to now, she was combining Internship in IBM Hardware department and gaining Bachelor Degree of Computer Science in Nazarbayev University.
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